R e t u r n s P o l i c y
Last Updated: 01/11/2024
MANHUUD LTD (we / us / our) is committed to providing our customers with high-quality, custom-made products. This policy outlines our stance on returns or exchanges, our manufacturing guarantee, and recommendations to ensure a satisfactory experience.
Hygiene and Safety Standards
Hygiene and product safety are very important to us. For this reason, we do not accept returns or exchanges on any products. This policy is essential for ensuring the well-being of our customers and staff.
Manufacturing Guarantee
All products are covered by a 21-day manufacturing guarantee from the date of delivery. If you believe you have received a defective product, please contact us within this period and provide photographic evidence via email to help us assess the situation. We will work with you to resolve any issues promptly. Any replacement products must match the original specifications of your order. Please note that we cannot replace products that do not fit, so we strongly encourage you to review our sizing guides before placing an order.
Accurate Measurement
To ensure your satisfaction and the best fit, we encourage you to measure yourself accurately and select the product and specifications that best meet your needs before placing your order. If you have any questions or need assistance, please don’t hesitate to contact us.
Handcrafted Variations
Each product is made to order by hand, so please allow for slight variations in size and colour. All products are inspected and tested for durability before shipping. However, minor imperfections may occur, reflecting the natural variations found in any penis.
Care and Responsibility
Silicone, especially soft silicone, is not indestructible. It requires care and caution during handling and use. By purchasing our products, you accept full responsibility for how they are handled and used. Please follow all care instructions to maintain the integrity and longevity of your MANHUUD product.
Contact Us
For questions about this Returns Policy, please contact us:
hi.manhuud@gmail.com
MANHUUD LTD
Jacques Tilley
Willow Cottage
PO20 7JG
United Kingdom